Resume
Otoha Ariki
Marketing student and restaurant manager with over two years of progressive leadership in Toronto’s food and hospitality industry. Skilled in product development, promotional campaigns, and customer engagement strategies that boost engagement and drive revenue growth. Passionate about consumer behavior, product development, and brand strategy.
Experience
Ramen Isshin, Toronto, ON
Manager — June 2024 – Present
Assistant Manager — June 2023 – June 2024
Server — October 2021 – June 2023
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Led a team during high-volume operations and managed front-of-house activities to ensure smooth service and guest satisfaction.
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Developed and launched new menu items (drinks, seasonal desserts), increasing average spend per customer by approx. $2.5.
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Created and executed in-store promotional campaigns targeting local demographics, resulting in higher foot traffic and repeat visits.
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Optimized third-party delivery platforms by improving product photos and descriptions, raising online order volume.
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Analyzed customer feedback and in-store behavior to refine offerings, align with preferences, and increase guest satisfaction scores.
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Conducted market research on customer trends and seasonal preferences to guide marketing ideas and operational planning.
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Managed cost calculations and budget integration, analyzing sales reports and expenses to improve profitability and streamline operations.
Education
York University, Toronto, ON
Bachelor of Commerce – Marketing
September 2022 – Expected June 2026
Fieldstone King’s College School, Toronto, ON
High School Diploma
September 2020 – June 2022.
Certificates & Achievements
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Google Digital Marketing & E-commerce Certificate – In Progress
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Competed in the Inter-High School Championships (Swimming), 2019
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First Place, Osaka High School Team Swimming Competition, 2019
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Competed in the National Junior High School Swimming Championships, 2018
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Competed in the Junior Olympics (Swimming), 2016 & 2017
My resume is available in PDF as well: